What you'll need to get started

  • A Lucky Mobile physical SIM Card or EID number (for eSIM activations). The 32-digit EID number can be found in your device settings.Want to purchase a SIM Card? Find a store or buy a SIM card online
  • An unlocked phone that is compatible with our network. Most phones are!
  • Account information from your current Canadian mobile provider if you are switching to Lucky Mobile and want to keep your Canadian phone number.
  • Credit card or bank account information if you wish to sign up for Automatic or Express Top-Up.

Where can I find the IMEI number?

IMEI number

You can display the IMEI and IMEI2 on your screen by dialing *#06#. The IMEI or IMEI2 number (15 digits) can also be found in your device settings.

For Google Pixel devices, use the following instructions to find the IMEI and IMEI2:

  1. Open settings app
  2. Tap "Network and internet"
  3. Tap "+" beside "Mobile Network"
  4. Tap "Download a SIM instead?"
  5. Tap "Yes" to enable Dual SIM mode
  6. Go to "About phone" in the settings app and find "IMEI (sim slot 2)"

Where can I find the EID Number?

EID Number

The 32 digit EID Number can be found in your device settings

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Your session has timed out.

If you successfully submitted your account information, including your username and password, you will need to log into My Account with those details. Once you have logged in, please click on the Activation link at the top of the page to restart your activation. Log into My Account

If you didn’t complete that step, you will need to start over. Restart activation now

Transferring your number

Please note by leaving this page, the changes you made maybe be lost. Do you still want to proceed?

Transferring your number

You may receive an SMS within the next few business days from your current service provider to validate the transfer so we can start the process.
You must validate the transfer within 90 minutes of receiving the SMS, by replying with a YES. If you reply with a NO or do not respond, the number transfer and this order will be cancelled.
If you have questions, please contact your current provider. Contact details can be foundhere.